FAQ
HOW DO I PLACE MY ORDER?
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it’s on its way!
HOW LONG WILL IT TAKE TO SHIP MY ORDER?
Orders from our store typically ship within 7 to 10 business days. in which processing time is 3 to 5 business days.
MY TRACKING NUMBER ISN’T WORKING.
Tracking numbers can take 1-2 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
I NEED HELP WITH A LATE ORDER.
Orders from our store typically ship within 3 to 4 business days.
If your order has not arrived after 4 business days, please contact customer service at GrandCanyonMarshmallowFactory@gmail.com
PAYMENT
What type of payments do you accept?
We accept:.
- Visa
- MasterCard
- Amex
- Discover
- JCB
- Diners Club
- Shop Pay
- Apple Pay
- Google Pay
- Meta Pay
- PayPal
When will my card be charged?
Just after your order has been successfully placed.
HOW SECURE IS MY PERSONAL INFORMATION?
Cool Apparels adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
Support: 24/7-
Email: GrandCanyonMarshmallowFactory@gmail.com
Address: 367 South Country Club Drive, UNIT 1311, Mesa AZ 85210, United States
Phone: +1 (818) 568-9727